MLC is a fully licensed and bonded collection agency in Salt Lake City and surrounding areas, specializing in debt recovery. MLC was founded in 1991, established on the principles of honesty and integrity with a strong commitment to excellent service for our clients. With the vast experience of our management team, our unique debt collection philosophies and our innovative strategies, we have what it takes to successfully collect for your company.
We are a model agency adhering to state and federal regulations including, FDCPA (Fair Debt Collections Practices Act), FCRA (Fair Credit Reporting Act), TCPA (Telephone Consumer Protection Act) and HIPAA (Health Insurance Portability and Accountability Act), just to name a few. We belong to ACA International, Utah Association of Collectors and the Better Business Bureau, among other associations.
At MLC, we consider ourselves to be an extension of your business. We understand that we are representing your company and therefore must represent your standards. We create a customized debt collection program designed to meet the requirements that align with your business standards. We take measures to ensure the programs developed for your business are successful and that your expectations are continually met.
Our longstanding philosophy has always been to utilize a positive collection approach. All employees receive continuous training and are experienced professionals. With MLC as your debt collection partner, you can be confident that your customers will be treated with dignity and respect.
We are proud to be a member of The Association of Credit and Collection Professionals!